We collect personal data that you voluntarily provide or that is automatically gathered when you interact with the Website.

1.1 Data You Provide

• Account Information: Name, email address, phone number, password.
• Order & Delivery Details: Shipping address, billing address, contact details.
• Payment Information: Payment method, transaction details (payment card details are processed by secure third-party payment gateways; we do not store full card information).
• Customer Support: Information you submit via email, forms, or live chat.
• Marketing Preferences: Subscription to newsletters or promotions.

1.2 Data Automatically Collected

• IP address, browser type, device information.
• Cookies and tracking technologies for website analytics, user preferences, and performance.
• Browsing behavior such as pages viewed, cart activity, and timestamps.

We use personal data only for purposes permitted under the Singapore Personal Data Protection Act (PDPA), including:

• Order Processing: Managing orders, payments, and delivery.
• Account Management: Creating and maintaining user accounts.
• Customer Service: Responding to inquiries and support requests.
• Marketing & Communications: Sending promotions, newsletters, or updates (only if you opt in).
• Website Improvements: Enhancing user experience, security, and analytics.
• Legal Compliance: Fulfilling legal or regulatory requirements.

We may share your data with trusted third parties only where necessary and appropriate:

• Payment Processors: (e.g., Stripe, PayPal, HitPay) for secure payment transactions.
• Logistics & Delivery Partners: (e.g., Ninja Van, J&T Express, local couriers).
• Website & IT Service Providers: For hosting, analytics, and maintenance.
• Marketing Platforms: Only if you have opted in to communications.
• Regulatory Authorities: If required by law.

We do not sell or rent your personal data to any third parties.

We use cookies and similar tools to:

• Enable core website functions (shopping cart, user login).
• Improve website performance.
• Analyse website usage through analytics tools (e.g., Google Analytics).
• Personalise marketing (only if consent is provided).

You may modify your browser settings to block cookies, but some website features may not function properly.

We implement reasonable administrative, technical, and physical safeguards to protect your personal data from loss, misuse, unauthorized access, or disclosure.

We retain your personal data only for as long as necessary:

• To fulfil the purposes outlined in this Policy,
• To comply with legal, accounting, or reporting obligations,
• Or until you request deletion, where permissible by law.

You have the right to:

• Access: Your personal data.
• Correct: Inaccurate or incomplete data.
• Withdraw consent: For the use of your personal data (may affect your ability to use certain services).
• Request deletion: Where legally permissible.
• Opt out: Of marketing communications at any time.

To exercise your rights, contact us at the email below.

Our Website may contain external links. We are not responsible for the privacy practices or content of third-party sites. Please review their privacy policies independently.

Our Website is intended for adults purchasing baby products. We do not knowingly collect personal data from children below 13 years of age. If such data is discovered, we will delete it promptly.

We may update this Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date. Continued use of the Website constitutes acceptance of the updated Policy.

If you have questions about this Privacy Policy or wish to request access, correction, or withdrawal of consent, please contact:

estJAN Pte. Ltd.

Email: enquiry@estjan.com

Address: 926 YISHUN CENTRAL 1, #01-177, SINGAPORE 760926